SENTINEL EVENTS AND POOR COMMUNICATION:

Posted on in General

A recent publication by the Cleveland Clinic (2007-2008) reviewing sentinel events- unanticipated events in a healthcare setting that result in death or serious physical or psychological injury to the patient, were in 43% of sentinel events related to suboptimal (poor/ineffective/non-collaborative) communication amongst providers.

This is made worse if patients and family members are largely disengaged from their own medical care and do not question the investigations, treatments and expenses incurred on their behalf.