Health systems in developed countries face a twofold challenge: ensuring financial sustainability and improving quality. Digital strategies and digital transformation can help health systems achieve both these objectives and unlock substantial value through lower spending and superior healthcare delivery. Rising costs, uneven quality Healthcare is claiming an ever-increasing share of national wealth. In recent years, […]
A SURGICAL SURPRISE WHEN IT WAS LEAST ANTICIPATED: Raymond Rupert MD. MBA. Rupert Case Management Inc.
Medical mistakes are common. Research suggests that about 70,000 patients a year experience preventable, serious injury as a result of treatments. A landmark study published a decade ago estimated that as many as 23,000 Canadian adults die annually because of preventable “adverse events” in acute-care hospitals alone. The rate of errors may be even higher […]
With an aging population, seeing a loved one admitted to hospital can be a frightening and overwhelming experience. Hospitals are sterile environments. Doctors do not oversee anyone patient. There is a lack of continuity of care. Medical mistakes are common place. Loved ones can be overlooked. Their treatment needs can be ignored or worse. Now […]
Healthcare organizations can learn a lot about how to handle complexity from High Reliability Organizations (HROs). Healthcare consumers should demand that the organizations that serve them follow the modus operandi of HROs. HROs operate according to 5 basic principles: 1. track small failures by listening for early signals of failures. 2. resist oversimplification. 3. remain […]
In high velocity environments, like healthcare, speed of decision making is important. The emergency room doctor has to have an immediate response to the motor vehicle accident victim on the gurney in the trauma room. Complex patients with one or many diseases are different. They require doctors to take the time to engage and think […]
This the story of two hospitals. Looking at the buildings from the parking lot, they looked very similar. Walking into the emergency room or riding the elevators and there were no big differences. But the outcomes for patients , in these two hospitals, were as different as day is to night. Hospital A was lead […]