Testimonials

"RCM focused on the root of the problem by quickly getting the top experts to review my case. RCM got me the answers! RCM is peace of mind. Priceless!"

Yousry Bissada President and CEO Filogix Toronto, Ontario

"I never thought for a moment that a provider of health services could help my company commercially -- until I started working with Rupert Case Management. It was like having a strategic business advisor who could see things I could not see, offering insights and ideas that equipped me with a way forward to help achieve my goals. For every obstacle outlined, an opportunity was articulated. For every problem, a solution."

Robert Pickard President Edelman Tokyo, Japan

"I have no doubt that Dr. Rupert's case management services saved my life. Dr. Rupert helped me negotiate the complex world of specialist and surgical referrals, treatment options, medical imaging, and out-of-country treatment. I am amazed how quickly things got done! Advice and council are highly valued, and knowing that this expertise and network are a phone call away is very comforting."

Chris Bell CEO Wolfson Bell Toronto, Ontario

"When time was of the essence, Dr. Rupert and his team went into high gear to find me the best surgeon quickly to fix my torn ACL (knee ligament). Their ability to get this done at one of the best facilities in the US was amazing."

Andrea Elliot Chief Operating Officer Karabus Retail Management Consultants Toronto, Ontario

"When we could not determine the nature of a problem that was affecting me and when my GP's position was to wait and see what developed, Dr. Ray Rupert stepped in. Within 24 hours he had me admitted to the leading centre of excellence for nephrology and renal transplant medicine, in the country, and under treatment by the leading specialists. If it had not been for Dr. Rupert's expert intervention I would likely not have survived."

Lawrence Geller President L.I. Geller Insurance Agencies Ltd. Campbellville, Ontario

"Thanks very much. I must say that I was sceptical when my sister first told me about going to visit you. It was obviously nothing personal, as I had never heard your name before. However, from our first meeting and certainly from that point on, my confidence and trust level increased all the time. You have been extremely prompt, proactive, and professional during the last few weeks and it is much appreciated.

N.J.

"I had heard great things about you, but now I have experienced the strength of your service first hand. Thank you so much for your assistance - Donna and Sharon were simply blown away by the speed and efficiency of your work. We really appreciate it.

Bill

"We're not sure we've thanked you enough for the wonderful way in which you took care of our dear friend. There is no doubt in our minds that the quality of life that our friend was able to enjoy was largely due to our good fortune in having you involved in his care. Thank you so much."

Leslie

"I just want to thank you very much for all your help when I was facing major brain surgery for what turned out to be a misdiagnosis. You helped us by sending my MRIs to the very best neurosurgeons and having them comment on my case. This led to an accurate diagnosis of a benign tumour that did not require surgery. Thanks so much for helping me and my whole family."

Andrea

"The case management process that you organized for me and the decision matrix that we used were very helpful when I was confronting a major decision about abdominal surgery. You and your team were highly professional, very thorough, and always responsive to my needs. Thank you very much. Things have worked out very well. We are very pleased with your service."

Leo

"I really want to take this opportunity to thank you - greatly, for your intervention, support and gentle guidance that you extended in helping to expedite my treatment. You are a "guardian angel" and I cannot thank you enough for helping to guide me through a new and fairly scary experience. I wish you, and your family, much good health and happiness, and thanks to you, I will certainly be celebrating the same with mine! Many, many thanks and best wishes always."

M. J.

Ebook Highlight:
Chapter 21 - My story - a patient's perspective of Case Management