Rupert Case Management Inc. has more than 25 years of experience providing superior patient care. Our goal is to achieve the best possible outcomes through advocacy and guided access to the most advanced diagnostics, innovative treatments and quality decision support from world-class experts.
We are Canada’s foremost trusted healthcare advisors, renowned for our case management and care coordination that ensures best possible care, no matter how complex the healthcare challenge.
Our high-touch, resourceful advocacy and guidance is available to our patients and their families 365 days, wherever they are located in Canada or around the world.
RCM manages a proprietary network of more than 3,200 world-class experts from hundreds of prominent centers of excellence. We also manage a network of 2,800 of the best suppliers of healthcare services.
The RCM ‘team huddle’. Imagine a team of leading specialists working together to address all aspects of your case. Through our networks, we can make that happen. The result is integrated, comprehensive, decision-making guidance.
For complex cases, in which there are many variables to consider and harmonize, the RCM “expert huddle” can be life changing.
RCM mobilizes quickly to provide the clinical leadership, care co-ordination and advocacy. We manage all the details of our client’s healthcare challenges.
Every healthcare crisis plunges a patient and family into chaos.
It is difficult to an attempt to navigate a complex healthcare system on your own. Doctors rotate, next steps are unclear, missteps and oversights happen. Wait times are lengthy. The confusion, stress and frustration overwhelm patients and families already in distress.
RCM turns the chaos into order. Our health advisors organize an action plan and a support team for you. And we make sure your voice is heard.
We assure clarity and transparency for clients and their families, before and during every step of their care journey. Patient engagement is at the heart of how we work.
Our rigorous coordinated proven case management process includes:
Patients, their families and their employers will often ask for a second opinion. We source second opinions from our global network of experts from leading centers of excellence and from distinguished professors at the top medical schools.
We are highly skilled in assisting patients at the bedside in hospital, and providing important support to family members, alleviating them of the frustration, confusion, helplessness when trying to ensure needs of their loved ones are being met –in a timely and appropriate way.
RCM clients receive crisis management, comprehensive case management and care coordination wherever they are in the world — including remote locations.
RCM provides high-touch expert guidance to address the mental health problems of children, teens, young adults and adults. The problems encountered include depression, anxiety, phobias, mood disorders, psychosis and substance use disorders.
For over two decades, Rupert Case Management has been advising families about complex healthcare matters in order to ensure the continuity and safety of the family unit.